Americold

Shipping/Receiving Associate

US-GA-Cartersville
2 weeks ago
ID
2017-2761
Functional Group
Operations
Advertised Schedule
Monday-Friday;8:00am-4:30pm

Overview

Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food and beverage industry supply chain, and to play our part in ensuring families across the US and overseas can sit down together to eat.

 

Based in Atlanta, Georgia, Americold owns and operates 165+ temperature-controlled warehouses in the United States, Australia, New Zealand, China, Argentina, and Canada. In North America we have over 11,000 associates and offer a wide variety of employment opportunities - from warehouse forklift operators and supervisors to accounting, customer support, engineering, transportation, and technology solutions positions.

Responsibilities

Under general supervision, the Shipping/Receiving Associate will keep records on incoming and outgoing shipments by providing information, direction, and scheduling regarding product acceptance, delivery, and storage.

 

Essential Functions:

  • Work with others to rectify problems, such as damages, shortages, and nonconformance to specifications
  • Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials
  • Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates
  • Resolve issues related to overages, shortages and damages
  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
  • Prepare documents, such as work orders, bills of lading, and shipping orders to route materials
  • Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes
  • Contact customer to resolve discrepancies
  • Maintain correspondence with customers, including receipts, invoices (if required), and tallies. Document all correspondence
  • Provide assistance in answering the telephone, resolving distribution center problems, and providing backup to the warehouse
  • In conjunction with distribution, schedule deliveries
  • Follow attendance policy, show up for work on time and ready to work assigned shift
  • Other duties as requested

Qualifications

Knowledge Skills and Abilities Required:

  • Ability to work in fast-paced, deadline-oriented environment
  • Ability to add, subtract, multiply and divide whole numbers, fractions, and decimals
  • Excellent customer service skills
  • Ability to communicate effectively
  • Ability to pay close attention to detail

 

Tools and Technology Required:

  • Experienced with Warehouse Management Systems (WMS)
  • Experience with Microsoft Office Suite
  • Calculators
  • Desktop computers
  • Photocopiers

 

Educational Requirements:

  • High School Diploma or General Education Degree (GED) preferred, or at least one year related work experience

 

Americold is an Equal Opportunity/Affirmative Action Employer  EOE/AA M/F/D/V DFW

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