Senior Director, Continuous Improvement & Americold Operating System

Job Locations US-GA-Atlanta
Posted Date 1 week ago(3/9/2018 4:27 PM)
Functional Group
Monday - Friday


Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food and beverage industry supply chain, and to play our part in ensuring families across the US and overseas can sit down together to eat.


Based in Atlanta, Georgia, Americold owns and operates 165+ temperature-controlled warehouses in the United States, Australia, New Zealand, China, Argentina, and Canada. In North America we have over 11,000 associates and offer a wide variety of employment opportunities - from warehouse forklift operators and supervisors to accounting, customer support, engineering, transportation, and technology solutions positions.


Primary Responsibility:

The purpose of this position is to lead all company Continuous Improvement efforts to include Lean Based Continuous Improvement and AOS administration and be the senior leader and advocate for these functions, globally.


Essential Functions:

  • Centrally directs all Corporate, Field, and Global Continuous Improvement Initiatives to include leading:
    • 4 Regional CI Managers
    • Corporate CI Manager
    • ANZ CI Manager
  • Directs the Corporate Americold Operating System to include:
    • Setting AOS strategic vision
    • Developing and implementing the AOS in every business unit
    • Leads all 3 Operating System Executive Steering Committees
    • Maintenance of the AOS Sub elements
    • Act as Corporate AOS Champion to include communication strategies
  • Leads the standardization of all business work processes.

Essential Initiatives

  • Global AOS Advancement
  • Internal CI methodology


Education, Training & Professional Experience:

  • 20+ years of progressive experience with a top-tier fortune 1000 Company
  • Bachelors of Science Degree in Industrial Engineering (Graduate degree preferred) or other equivalent discipline
  • Experience in leading a large multi-functional Lean-base staff
  • Experience working through and with executive steering committees
  • Nurturing executive relationships and steering strategies and initiatives
  • Experience will implementing fortune 50 Operating systems 
  • Proven track record in Labor Improvement Strategy deployment

Knowledge & Employment Standards:

  • Excellent time management, communications, decision-making, organization, human relations, presentation, negotiation, and mediation skills
  • Ability to communicate professionally, both written and verbal with individuals at all levels of the organization and with external contacts
  • Ability to communicate effectively to direct and motivate the team and others, maintaining a persuasive and credible presentation style at all levels of the organization
  • Proficient computer skills including experience in MS Office, including Word, Excel, PowerPoint
  • Proven knowledge of state/federal standards and regulations
  • Proficient knowledge of maintenance training management
  • Progressive, flexible and team-oriented approach desired
  • Possess a proactive approach with strong customer service orientation
  • Demonstrates uncompromising level of integrity and code of ethics and maintain a high degree of confidentiality
  • Must be able to travel at least 50% of the time

Physical Requirements & Abilities:

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Requires the ability to sit for long periods of time, with frequent interruptions
  • Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
  • Requires manual dexterity with normal hand and finger movements for typical office work 
  • Talking, hearing, and seeing are important elements of completing assigned tasks
  • Requires frequent travel by automobile and airplane up to 50% of the time
  • Requires visiting facility operations in temperatures at or below freezing
  • Frequently carries loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
  • Requires the use of various electronic tools 
  • Occasionally works evenings or weekends in order to complete objectives or to attend meetings 
  • Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
  • Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Americold is an Equal Opportunity/Affirmative Action Employer.


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