Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food and beverage industry supply chain, and to play our part in ensuring families across the US and overseas can sit down together to eat.

Based in Atlanta, Georgia, Americold owns and operates 170+ temperature-controlled warehouses in the United States, Australia, New Zealand, Argentina, and Canada. In North America we have over 13,000 associates and offer a wide variety of employment opportunities - from warehouse forklift operators and supervisors to accounting, customer support, engineering, transportation, and technology solutions positions.

Primary Responsibility:

Oversee the Companies centralized Accounts Receivable, Cash Application, Billing Support, and Broker Payables functions.  The position directs two Managers of Accounts Receivable and one Manager of Cash applications.  These managers have a combined total of 23 direct reports, consisting of 19 non-exempt and 4 exempt employees.

Essential Functions:

1. Working closely with the AR Managers, Collection Specialists, Operations personnel, and Business Development to drive efforts in collection of customer amounts due.
2. Directly assist in resolution and /or provide direction in the resolution of complex customer receivable related issues
3. Develop, update, communicate, and enforce, Collections policies and procedures.
4. Actively manage the Company’s financial risks through analysis of, and thorough understanding of, material collection issues as well as active communication with Operations, Business Development, and Legal (when necessary).
5. Monitor and track employee performance. Ensure coaching is provided on a regular basis.
6. Maintain a detailed and comprehensive Bad Debt Reserve Analysis monthly, ensuring that it fully complies with SOX requirements.
7. Provide a formalized monthly AR management report, ensuring that it also complies with SOX requirements. Use sound judgment to know when specific customer issues need to be directly communicated to executive management and provide this communication in a clear and concise manner both in written and verbal form.
8. Respond timely to multiple daily requests from the Business Development, Operations, and Legal departments for customer related data assistance, including ad hoc analyses.
9. Ensure that all SOX requirements are fully met for all areas in Accounts Receivable and Cash Applications.
10. Fully support all external audit and Financial reporting (quarterly and annual) requests for reports, analyses, and documentation.
11. Support all acquisition initiatives and system conversions, driving completion and implementation of Accounts Receivable related components.
12. Provide other assistance, analyses, and reporting as required in a timely manner while managing multiple priorities

Qualifications/Additional Skills:

• Bachelor’s degree in Accounting or Finance required.
• Ten years’ management experience in operational accounting and/or Accounts Receivable
• Experience in managing relationship based collections in a high dollar and high volume environment preferred.
• Proven ability to manage and resolve complex issues through analysis, research, creativity, and negotiation.
• Experience with SAP accounts receivable is preferred.
• Hands-on experience with system conversions and acquisitions is preferred.
• Excellent written and verbal communication skills. Proven ability to communicate effectively and comfortably with all organizational levels, functional areas, and customers.
• Proficient in reporting tools and with MS Office products – Word and Excel (very strong Excel).
• Superb customer service skills (internal and external customers).
• Proven ability to handle complex issues and large volumes of data independently.

Physical Requirements:

While performing the essential functions of this job, the employee is frequently required to sit; hear or talk: use close vision; use hands to grasp, handle or feel objects; and type and manipulate controls.  Employee is occasionally required to use distance vision, stand, kneel or crouch and lift up to 10 lbs.  Reasonable accommodations may be made for qualified individuals with disabilities.